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Mega Walk-in drive @ Cosmo 9 Solutions from 16th august to 31st august 2011



Greetings from Cosmo 9 Solutions…!!
Cosmo 9 Solutions is a Hyderabad based company specialized in giving cost-effective IT, ITES & Non-IT recruitment solutions. We provide Permanent project life-cycle recruitment solutions with the team of professionals. We have our own team in all the metros to support us in head hunting the candidates from the target.

We conduct a thorough first level screening of the profiles before we send them to our clients for further interview process. We also meet the candidates or discuss with them on phone regarding their job profile during the screening process. 
Mega Walk-in drive @ Cosmo 9 Solutions from 10th august to 31st august 2011


Serco BPO Team leader: (Forward your updated profile to vijaykrishna@cosmo9.net)

1)   Positions -  Team leader

Desired Profile:

·         Strong Reasoning Ability.
·         Matured thought process; Good judgment and decision-making skills.
·         Team Management skills and ability to drive Quality and Productivity.
·         Sound knowledge of designing appropriate Standard Operating Process (SOP's) and workflows. Excellent communication, comprehension and influencing skills.
·         Proactive and responsible approach to work with initiative and problem solving capability.
·         Strong with People Management & should be well versed with conducting performance appraisals.
·         Good with Current product / process knowledge and should have willingness to learn.
·         Should be a self starter and self motivated.

Roles and Responsibilities:

·         Manages day to day operations of the process and leads a team of approx 15-20 members.
·         Understands operations metrics and should have had exposure to International business (BPO, KPO) / customers.
·         Drives delivery as per the quality standards.
·         Ability to proactively identify gaps, report on quality trends, make recommendations for improving and enhancing the existing framework / process.
·         Needs to work very closely with client to proactively understand business needs and solutions to anticipated issues.
  • Day-to-day management of operations team that works on tasks like Content creation, Content review, QA, User Support, Managing U2U Help Forums. Includes activities such as workflow management, tracking productivity & quality metrics and delivering on target
  • Cross office and multiple stakeholder collaboration while managing multiple high intensity projects
  • Manage large Geo projects involving setting up large teams, including sourcing/hiring and managing daily performance
  • Increase effectiveness of staff and tools by recognizing opportunities for development and proactively creating new systems and structures
  • Assist in operational logistics such as shift management along with global processes for budget and forecast management, including coordinating project prioritization, regional headcount and performing budget vs. actual analysis.
Other requirements:
·         Any Graduate
·         Flexible to work any shift / Weekends
·         Up to 6 Lakhs
·         Transport: Home pick & Home Drop
·         Food : Free.


2)   Apollo Health Street (18th  & 23rd August 2011 – Drive@ Cosmo 9 Solutions)

A)   Position:- Interface Analyst – Semi Voice Process

Qualifications: Graduate (any discipline)

Prerequisites:

• Excellent communication skills
• Knowledge on SQL/database basics
Shifts: Evening Shifts
Salary Package: - 1.5 Lacs to 3 Lacs

Job description:

• Installation, Implementation, testing, and moving to production
status for assigned Interfaces
• Installation, set up, and testing of
 interface products from client
applications to third party healthcare information systems
• Fix problems during implementation and maintenance phases and update
corresponding documentation
• Provide excellent customer service and support to client
 Interface
product customers
• Daily/weekly project updates to be sent to manager, client, project
coordinator

B)   Position: Technical Support Engineer

Qualification:  Any Graduate

Experience:  2 – 4 Years

Salary: - Negotiable

Job Location: Hyderabad         
Work Timings: Day shifts (early morning shift) - 5:30 AM to 2:30 PM and variable shifts based on need (24/7)
Desired Candidate Profile:-
·         Working Experience in Database installations (2+ Years)
·         Installing/Operating of SQL Server 2000 and above on Windows 2003 & 2008 environments.
·         Strong Background in intel client/Server, PC and LAN/WAN environment supporting oracle or sql server
·         Working Knowledge of T-SQL/PL SQL stored procedures
IT Skills Required (Optional/Desired):
·         Experience with the PM/EMR products
·         Six Sigma Quality Experience (Black belt/Green belt certified)
Other Requirements:
·         2+ Years of experience handling external clients (Preferably Healthcare Domain)
·         Excellent Communication Skills
·         Flexibility to work in shifts

C)     Process Associate – Voice Process 

Qualifications: Fresh, experienced graduates/post-graduates (any discipline) 

Shifts: - Ready to work in night shits

Salary Package: - 1.2 to 2.2 Lacs per annum

Desired Candidate profile: -

Knowledge of US Healthcare will be an added advantage. We are looking for candidates who have good communication and analytical skills, go getters, enthusiastic, and flexibility to work in shifts.

3)   24/7 Customer (11th, 19th  25th & 31st August 2011 – Cosmo 9 Solutions)

Position:  Advisor / Executive - Technical Support(Voice Process)

Work Location: Hyderabad

Eligibility Criteria :

 1. Undergraduate / Any Graduate (Preferably (0-4) years of international calling experience)*
 2. Excellent Communication Skills*
 3. 24/7 work environment (Night / Rotational Shifts)*
 4. 5 days a week*
 5. Weekly offs may not necessarily be Saturdays and Sundays*
 6. Age criteria - (18-40) years*

Salary Slabs:

 [2.1 lakhs p.a - 3.3 lakhs p.a]
 4)   Franklin Templeton (17th August 2011 – Walk-in drive @ Cosmo 9 Solutions)

 CDS/Correspondence – 5 positions

    • Exp Level : 1 – 3 Yrs (Open for 2011 passouts as well)
    • Qualifications: Any graduate / MBA
    • Experience in Call Centre (Voice / Non Voice), or Customer Service department
    • Good written & verbal communication skills, should be conversant with Hindi language as well 
    • Shift timings: 9 AM – 6 PM / 11 AM – 8 PM (rotational weekly offs, should be willing to stretch)
    • AMFI/NCFM/Mutual Fund certification’s would be an added advantage
Compensation: 2 lacs - 2.5lacs CTC (in comparison to the years of experience and relevance)


5)   Top MNC BPO (16th, 22nd  & 30th August 2011 – Walk in Drive @ Cosmo 9 Solutions)
Process: Voice Customer Support
Designation: Process Executive
Experience: 0-2 years
Job Location: Bangalore
Desired Candidate Profile:
•     Excellent Communication Skills
•     Minimum qualification - Graduation/Diploma (10+2+3)
•     Should be willing to work in shifts or 24/7 environment
•     Location of Posting will be Bangalore
•     Should be willing to work in a voice process
Salary Details
  • Fresher Rs 12.5k + Rs 1200 (apprx) every quarter + Rs 6000 annual loyalty bonus
  • 6 months vintage Rs 13.5k + Rs 1200 (apprx) every quarter + Rs 6000 annual loyalty bonus
  • 12 months vintage Rs 14.5k + Rs 1200 (apprx) every quarter + Rs 6000 annual loyalty bonus
  • 18 months vintage Rs 15.5k + Rs 1200 (apprx) every quarter + Rs 6000 annual loyalty bonus
  • 24 months vintage Rs 17k  + Rs 1200 (apprx) every quarter + Rs 6000 annual loyalty bonus
  • Rs 1000 joining bonus paid to all new joinees
  • Travel reimbursement up to Rs 2000 (out station candidate only)
  • Fresher, 06 month and 12 month join us as a process exec.
  • 18 months and 24 months vintage join us as a senior process exec.
  • Process exec. (0,6 and 12 months) candidates have a 15 working days of training in Mysore (lodging provided  by us)
  • Sr. Process exec. (18 and 24 months) candidates have 07 working days or pre-process training at the location of their posting
Interview Process
·         The selection rounds involved in selection are- 1st round of short listing by HR, CRT round (voice & accent), aptitude test, HR round
·         We take candidate at Process exec. and Sr. process exec. role
6)   Sitel India Private Ltd (12th  19th 25th & 31st  August 2011 – Walk in Drive @ Cosmo 9 Solutions
Position: - Technical Support Executives
Salary: - 1.4 Lac to 2.8 Per/Annum  (Excluding Incentives)
Need Good Communication Skills
Shifts: - Rotational Shifts
Cab Facility: - Yes
Job Location: - Hyderabad
Qualification: Under Graduate/Graduate
Desired Candidate Profile: - Need Excellent Communication Skills Flexibility to work in Night Shifts.

For any queries call on –

Mallika - 040-64514995 / 9573712721
Shobna  - 04064504996 /  9030138037

Walk-in to Cosmo 9 Solutions,
Begumpet Behind anand Theatre, Plot No-2,phase-II, Paigah colony, S.P Road, Secundrabad
Please refer your friends / colleagues

If you fit in to the above roles and interested, please forward your updated profile to vijaykrishna@cosmo9.net  



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